About the Program

Getting certified as a chatbot developer can prove to be beneficial for your career as the field is witnessing exponential growth for the past few years and is expected to grow as the demand for automation increases.

Certified Chatbot Developer™ focuses on the primary and core concepts of chatbots. This chatbot course will tell you all about chatbots – what they are, how to build them, how to integrate them with your website, and what all you can do with them. In addition to this, you’ll also get an idea on the type of chatbots that are required by the users.

Moreover, this course also gives you a brief of what AI is and how an AI-powered chatbot will help businesses in automating routine and monotonous tasks.


This chatbot developer module will introduce the learners to the fundamentals of chatbots and Artificial Intelligence. It also focuses on the importance of chatbots and how they can benefit companies and users. The course will then introduce the learners to the industry use-cases of chatbots in multiple domains, including customer support, fashion, finance, gaming, healthcare, and the like.

  • What is a Chat Bot ?
  • What is Artificial Intelligence?
  • Use Cases of Chatbots
    • News and Notifications
    • Customer Service Agent
    • Financial Services
    • Onboarding
    • Shopping
    • Community Management
    • Fashion
    • Healthcare
    • Gaming

This module will provide the learner with a glance on the UI interface (app, website, SMS, audio) of a chatbot. Further, it will describe the role of Natural Language Processing (NLP), neural networks, deep learning, and tensor flow in chatbots.

    • UI Interface (App, Website, SMS, Audio)
    • Natural Language Processing
    • Neural Network
    • Deep Learning
    • Tensor Flow

This module will discuss the best practices while creating a chatbot. It will help the learners get an in-depth understanding of the role of chatbots and how to make chatbots that feel human-like and promote user engagement.

    • Defining Purpose
    • Practicing Mock Conversations
    • Identifying Intents and Entities
    • NLP and Deep Learning

This module focuses on the different methodologies and tools for Natural Language Processing. This involves retrieving, pre-processing, and processing of data.

    • Retrieving Training Data
    • Data Cleaning
    • Buffering Data
    • Preprocessing: Tokenization
    • Preprocessing: Tokens to Vectors
    • Building a Database
    • Sentiment Analysis (TexBlob Sentiment – Polarity & Subjectivity)
    • POS Tagging
    • Stemming and Lemmatization
    • Named Entity Recognition
    • Semantic Analysis
    • Bigrams and Trigrams
    • Building a Neural Machine Translation Model
    • Interacting with our Chatbot

This module will enhance your knowledge of tools like Anaconda, Spyder, and Jupyter Notebooks. You will also become proficient in using these tools for the implementation of chatbots.

    • Capstone Project – Companion Bot
    • Setting up the Environment
    • Handling Intents & Entities
    • Webhooks & Ngrok Tunneling
    • Creating a Frontend
    • Deploying to Flask frontend

You will have to appear for a certification exam and pass it with a minimum of 60% to get a certification in the chatbot online course.

  • There will be a multiple choice exam of 100 marks.
  • You need to acquire 60+ marks to clear the exam.
  • If you fail, you can retake the exam after one day.
  • You can take the exam no more than 3 times.
  • If you fail to acquire 60+ marks even after three attempts, then you need to contact us to get assistance for clearing the exam

Career Opportunities

This chatbot programming course will open gates to your dream job. This certification in chatbot online course from Global Tech Council will facilitate your move to become a chatbot developer, system admin, or a more confident salesperson. Students who take this course are in a better position to get hired by companies.

Key Benefits of Certification

This chatbot course will give you an excellent command on chatbots, how they’re used in the industry, how they are designed and built, and much more. The certificate comes with lifetime validity and is easy to complete at your own pace. Along with that, this chatbot course will elevate your career with better pay.

Who should take the certification?

Working professionals who wish to gain knowledge about chatbots and their creation should opt for this chatbot course. It will prove to be advantageous to salespersons in understanding the domain better. Students with programming knowledge can take this chatbot course to prepare a better background of skills before entering the industry.

Certification Benefits

  • Opens the world of excellent opportunities in the ChatBot domain.
  • Accelerates career growth.
  • A highly rewarding career

What you get?

  • Global Tech Council Certification
  • Lifetime validity of the certification
  • Peer-to-Peer networking opportunity


Top job functions

  • System Admin
  • Software Developer
  • Students
  • Sales Executive

What does Chatbot Developer do?

 A Chatbot Developer develops chatbots for simulating intelligent conversations with human using rules or artificial intelligence.

Final Outcome

After completing this certification, you would have mastered the core concepts of Chatbots.

certified chatbot developer, chatbot online course

Success Stories


What does a chatbot do?

Chatbots automate basic routine tasks like customer support and provide the users with the required information readily.

What is the difference between chatbot FAQs and FAQ chatbots?

Chatbot FAQs are general questions of people about chatbots whereas FAQ chatbots are bots that provide the users with the information they seek.

Can a person without programming knowledge build a chatbot?

Yes, you don’t need to have the programming knowledge compulsorily to build a chatbot these days. There are multiple platforms where you can create your own chatbot with the help of drag and drop features, or you could learn from a chatbot course.

However, it solely depends upon the type of chatbot you need. If you need a highly customized or complex chatbot, you’ll need to become a chatbot developer first.

What is the future of chatbots?

The craze for automation is at an all-time high and is expected to grow more in the coming years. Almost every company is using (or planning to use) chatbots, thus, making chatbot developers an asset for the future in every industry.

What are the different types of chatbots?

There are two types of chatbots, i.e. rule-based and AI-powered.

  • Rule-based: They search for keywords. For example, if you type “I want to buy new shoes”. The chatbot will identify keywords like ‘shoes’ and ‘buy’. It will then answer by searching for the same in its database.
  • AI-powered: They leverage the use of technologies like ML and NLP. For example, if a friend of yours says “I like to go to the hills”. In this case, you’ll come to know that the person is fond of the hills. Similarly, the machine also learns from this information and can suggest the person some of the famous hill stations.