Certified Chatbot Developer™

In the era of conversational AI, chatbots have become indispensable tools for businesses seeking to engage with their customers effectively. Embark on a transformative journey with our Certified Chatbot Developer™ Certification program, meticulously tailored to enhance your skills and position you as a leader in this evolving field. This comprehensive program equips you with in-depth knowledge of chatbot development fundamentals, advanced techniques, and their application in creating intelligent and interactive chatbot experiences. Through immersive, hands-on experiences, you’ll master the skills and tools essential for developing innovative chatbot solutions.   Join us and emerge as a Certified Chatbot Developer™, ready to shape the future of conversational AI. Be at the forefront of a world where human-like interactions and seamless customer engagement redefine the way businesses interact with their audience.


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Course duration

4 Hours



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Certification Validity


Modules Included

This chatbot developer module will introduce the learners to the fundamentals of chatbots and Artificial Intelligence. It also focuses on the importance of chatbots and how they can benefit companies and users. The course will then introduce the learners to the industry use-cases of chatbots in multiple domains, including customer support, fashion, finance, gaming, healthcare, and the like.

  • What is a Chat Bot ?
  • What is Artificial Intelligence?
  • Use Cases of Chatbots
    • News and Notifications
    • Customer Service Agent
    • Financial Services
    • Onboarding
    • Shopping
    • Community Management
    • Fashion
    • Healthcare
    • Gaming
This module will provide the learner with a glance on the UI interface (app, website, SMS, audio) of a chatbot. Further, it will describe the role of Natural Language Processing (NLP), neural networks, deep learning, and tensor flow in chatbots.
  • UI Interface (App, Website, SMS, Audio)
  • Natural Language Processing
  • Neural Network
  • Deep Learning
  • Tensor Flow
This module will discuss the best practices while creating a chatbot. It will help the learners get an in-depth understanding of the role of chatbots and how to make chatbots that feel human-like and promote user engagement.
  • Defining Purpose
  • Practicing Mock Conversations
  • Identifying Intents and Entities
  • NLP and Deep Learning
This module focuses on the different methodologies and tools for Natural Language Processing. This involves retrieving, pre-processing, and processing of data.
  • Retrieving Training Data
  • Data Cleaning
  • Buffering Data
  • Preprocessing: Tokenization
  • Preprocessing: Tokens to Vectors
  • Building a Database
  • Sentiment Analysis (TexBlob Sentiment – Polarity & Subjectivity)
  • POS Tagging
  • Stemming and Lemmatization
  • Named Entity Recognition
  • Semantic Analysis
  • Bigrams and Trigrams
  • Building a Neural Machine Translation Model
  • Interacting with our Chatbot
This module will enhance your knowledge of tools like Anaconda, Spyder, and Jupyter Notebooks. You will also become proficient in using these tools for the implementation of chatbots.
  • Capstone Project – Companion Bot
  • Setting up the Environment
  • Handling Intents & Entities
  • Webhooks & Ngrok Tunneling
  • Creating a Frontend
  • Deploying to Flask frontend

You will appear for the expert certification exam online and pass it with a minimum of 60% to get successfully certified. Below are the things to keep in mind.

  • There will be a multiple choice exam of 100 marks.
  • You need to acquire 60+ marks to clear the exam.
  • If you fail, you can retake the exam after one day.
  • You can take the exam no more than 3 times.
  • If you fail to acquire 60+ marks even after three attempts, then you need to contact us to get assistance for clearing the exam

Top Job Roles

A Certified Chatbot Developer™ is a distinguished professional holding a certification that validates their exceptional expertise in chatbot development. These experts possess deep knowledge and skills in creating intelligent and interactive chatbot experiences using AI and Natural Language Processing (NLP) technologies. They are the visionaries behind transformative chatbot solutions, leveraging their expertise to drive customer engagement and satisfaction

The certification program is designed for individuals passionate about conversational AI and chatbot development. Ideal candidates include software developers, AI engineers, UX designers, customer service professionals, and tech enthusiasts. This certification enhances skills and knowledge in core chatbot development concepts, preparing participants to innovate and excel in the field of conversational AI.

Certified Chatbot Developers™ are proficient in designing, building, and deploying chatbot solutions for various use cases. They work with cross-disciplinary teams to create conversational interfaces, integrate AI technologies, and optimize chatbot performance. These experts explore innovative uses of chatbot technology, driving advancements and transforming industries with their solutions.

Certification Benefits

Frequently Asked Questions

A distinguished professional with certification in chatbot development principles and applications.

Software developers, AI engineers, UX designers, customer service professionals, tech enthusiasts, and anyone interested in leading in conversational AI.

Comprehensive knowledge of chatbot development, validation of expertise, enhanced career opportunities, industry recognition, and staying updated on chatbot technology.

Yes, you can retake the certification exam. Check the certification authority’s policies for details on attempts and fees.

Refer to the official website for up-to-date pricing and payment options.

No specific prerequisites, making it accessible to professionals interested in gaining expertise in chatbot development principles and applications.However, a basic understanding of programming concepts, familiarity with AI technologies, and a passion for leveraging conversational AI to drive business outcomes would be beneficial.

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