Technology has changed the way customer support is delivered. Earlier, if we had to gain some support from the provider company, either we had to visit the nearest office or…
Instant and open communication is one of the primary needs of today’s businesses. Several businesses have recognized the value of emerging technology such as Artificial Intelligence and Chatbots for efficient…
There’s no doubt about the fact that user experience and customer satisfaction have transformed. Traditionally, user experience was always sidelined and customer satisfaction only meant offering a durable product. Today,…
In the digital world, Remote Process Automation(RPA) is the most hyped and discussed topic. The article explains the concept of RPA, various bots associated, RPA solutions to meet growing business…
The power of chatbots is not unknown to the business world. In fact, it is not unknown to anyone who uses the internet. When you go on Facebook, you encounter…
Introduction It is said that the idea of chatbots appeared as early as 1960. The first conversational robot was written in 1966 in the USA by Joseph Weizenbaum, a…
Introduction Today, new tools are being designed to simplify and reduce the interaction between humans and computers. It becomes essential for businesses to solve queries and problems of customers…