Don’t we all learn things by doing?
You would never know how to handle customers in a peak season without actually experiencing it. A salesperson could never learn the art of converting a lead without actually meeting these leads in person.
Almost everything in our career and workplace is learned by experiencing it in reality. The employee training sessions only prepare us for the worse. However, recently, virtual reality has made it possible to prepare employees for the real situation.
Do you have a big sale season coming up? Don’t worry! Teach your employees how to handle the crowd with VR.
Do you have an important client association due in a few days? Teach your employees to manage all types of situations such as handling a dispute.
Virtual reality gives businesses and HRs the opportunity to teach their employees how to deal with real-life scenarios.
Employee Training with Virtual Reality
Consider this scenario:
You have planned for a training session as you are about to get into association with an important client. You need to ensure that your employees are well-equipped to handle every situation.
Now, if you use VR, you can create actual life scenarios and instances where your employees can learn to react in an appropriate manner. For instance, how will they react when a client asks for a change in a day or functionality on short notice? How will your team proceed then?
What if your employees make mistakes during this training?
It would be okay because it is VR. They can learn to rectify these mistakes without actually making them in front of the client.
Virtual reality simply creates a stress-free yet life-like learning environment. Here are the things you can receive through virtual reality training programmes for employees:
- Immersive training experience with critical engagement levels.
- Ability to correct critical mistakes and practice.
- Reduced stress of making crucial errors.
- Ability to carry out test runs for a particular execution method.
- Accelerated learning with immersive experience and life-like scenarios.
Opening Doors to New Possibilities
1. For Onboarding
Whenever you welcome a new employee to your company, training and orientation expense of this employee is considerably high but the results are often lousy. With VR technology to help, the costs will reduce and onboarding efficiency will increase through immersive training.
2. For Critical Skills
Sometimes, VR is used for teaching critical skills in a risk-free setting. For instance, in healthcare, now surgeons are trained for a new technique with VR. This reduces the chances of putting an actual person at risk and the training efficiency also increases greatly.
One implementation of this was seen in Arizona where the Pima County Sheriff’s Department used virtual reality training to stimulate appropriate reactions in volatile situations.
3. For Learning
When black Friday was just around the corner, Walmart thought of training its employees through immersive learning. They used VR sets to help employees handle huge crowds and related emergencies in the situation. The company wanted to train its employees to know how to manage overwhelming traffic, response, and crucial situations with ease.
Just like Walmart, many businesses can use VR for learning purpose. There are various other practical scenarios that can be learned easily through VR than verbal communication classes. You can tell the employee how to react but you can never ensure if they will react in a certain manner. If somehow you can figure this out beforehand with VR, you can put every employee-in-charge of the relevant task they are made to handle. Functioning will be enhanced and efficiency will be improved.
Conclusion
Thanks to the rich experience and immersive nature, virtual reality can help us through employee training. The impending costs can be reduced, errors can be minimized, and task-allocation can be enhanced. VR can truly solve many issues related to employee training. It gives us the freedom to practice in a reality-like setting without the stress of messing things up.