CHATBOT

In the digital world, Remote Process Automation(RPA) is the most hyped and discussed topic. The article explains the concept of RPA, various bots associated, RPA solutions to meet growing business needs and the future scope in this direction. Learning of Blog   Introduction to Robotic Process…

Artificial intelligence deals with using computers to understand human intelligence, and it is the science and engineering that creates intelligent machines, especially intelligent computer programs. It refers to adding human capabilities into machines. AI initiates problem-solving, common sense,…

Introduction   Turning sci-fi ideas into reality has never been easier, thanks to technology. It has the potential to push our imagination to create innovative business models which shake up more and more industry verticals each day. In today’s world, where everything is growing digital,…

The power of chatbots is not unknown to the business world. In fact, it is not unknown to anyone who uses the internet. When you go on Facebook, you encounter chatbots all the time such as the one created by Uber. You order food from Swiggy and a chatbot is there to help you with … Continue…

Introduction   It is said that the idea of chatbots appeared as early as 1960. The first conversational robot was written in 1966 in the USA by Joseph Weizenbaum, a computer scientist at the Massachusetts Institute of Technology. It was named as ‘Eliza.’ But now, only after crossing more than…

Introduction   Today, new tools are being designed to simplify and reduce the interaction between humans and computers. It becomes essential for businesses to solve queries and problems of customers thereby ensuring customer loyalty and brand establishment. One such technological advancement…

Satisfying your wanderlust by traveling all over the world to an unknown place is a great experience. Most people believe traveling gives you a life-changing experience along with a new perspective. But, to achieve all that, individuals often have to go through the trouble of planning the travel.…

The corporate world is marred by challenges faced in the recruitment process. Companies have always been on the lookout to find a solution to this perennial challenge- to source and attract the right pool of talent for them. Increasing expectations, rising financial constraints and a competitive…

Have you ever checked a website that had automated chatbot? This automated artificial intelligence enabled feature helped you reset your password or provide guidance on a few things. Chatbots are AI enabled features that send text signals to help customers. Your users take this as a go-to…

Chatbot marketing strategy is a completely different approach to marketing than the usual marketing strategies. It keeps improving and adding new feature making them better and easy to adopt. Chatbots were the biggest trend in the year gone as businesses jumped to join the craze and deploy chatbots…

The rising wave of digitization has engulfed industries, organizations, people from all age and walks of life. In the contemporary era, consumers, especially millennials, are actively engaging in chat and messenger applications (that is chatbots) for purchasing, research purpose and interact on a…

Customer support centers play a significant role in overall customer experience. It can either make or break a business. Customer support help’s to gain customer’s trust with instant real-time interactions. Every business, traditionally, relied on human service operators to interact and solve the…